Terms and Conditions


These terms of use (Terms) govern your use of the websites which can be found at www.fabledata.com and its sub-domains, including Fable Data’s Client Portal (Websites). The Websites contain information, text, data, graphics, applications, photographs, illustrations, artwork, names, logos, trademarks and information about us, our business and the products and services we provide (Information). Additional terms specific to use of our Client Portal appear at clause 4 (Use of Client Portal). 

1. Who we are and how to contact us

1.1. The Websites are owned and operated by Fable Data Limited, a limited company registered in England and Wales under company number 11108980  with its registered office at 5-7 Playhouse Court, 62 Southwark Bridge Road, London, England, SE1 0AT.   To contact us, please submit an enquiry form under ‘Contact us’ on our Website or email compliance@fabledata.com.

2. By using our Websites you accept these Terms

2.1. Please read these Terms carefully.  They also include our Privacy Policy on how we may use your personal information and our Cookie Policy which sets out information on the cookies on our site.  By continuing to access and use the Websites you are deemed to have understood and agreed to them.  If you do not agree to them, you must refrain from using the Websites.

2.2. If we amend these Terms we will publish the amendments on the Websites. By continuing to use the Websites after we have published the amendments you agree to be bound by the amended Terms.

2.3. Our Websites are available free of charge. We make changes from time to time to the Websites, and the Information to reflect changes in our products or business for example.  We do not guarantee that our Websites, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Websites for business and operational reasons.

2.4. You are responsible for ensuring that all persons who access our Websites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

3. How you may use material on our Websites

3.1. We are the owner or the licensee of all intellectual property rights in our Websites, and in the material published on it. Those marks and works are protected by registered trademarks copyright laws and treaties around the world. All such rights are reserved. 

3.2. Other than as permitted by law or expressly authorised by us in writing, you may not in any form or by any means adapt reproduce store distribute, print, display, perform, publish or create derivative works from any part of the Websites  or from any Information obtained from the Websites, or commercialise any Information products or services obtained from any part of the Websites. 

3.3. Fable Data Limited, Fable Signal, Fable Pulse and our logo are registered trademarks of Fable Data Limited.  You must not use any of our trade marks in connection with activities products or services which are not ours; in a manner which may be confusing, misleading or deceptive; or in a manner that disparages us or our information or services, including these Websites.

3.4. You may download extracts, of any page(s) from our site for your reasonable, personal use and you may draw the attention of others within your organisation to content posted on our site.

3.5. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

3.6. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

3.7. If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our Websites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4. Use of Client Portal

4.1. We may have granted you individual access to our Client Portal if we have a direct relationship with you or your applicable employer or other institution under agreed terms, for example for the evaluation or other sharing or supply of Fable Data’s product or Information (Applicable Terms).  If we have granted you access to our Client Portal, this clause 4 will also apply to you.  If we have not given you access to our Client Portal, this clause 4 will not apply to you.

4.2. Unless we have agreed otherwise in writing you are provided with access to the Client Portal for your / your organisation’s use only and you may not without our permission share information obtained from the Client Portal to any third party. 

4.3. If we need to suspend or withdraw or restrict the availability of all or any part of our Client Portal for business and operational reasons, we will try to give you reasonable notice. 

4.4. You may use our Client Portal in accordance with these Terms and as may be further permitted for the authorised use of our product, materials or services as defined and permitted in the Applicable Terms.  Where there is conflict or ambiguity between these Terms and the Applicable Terms, the Applicable Terms shall prevail. 

4.5. In order to access materials offered on the Client Portal you may need to use a user identification code, password or any other piece of information as part of our security procedures (Login Information).  You must not disclose your Login Information to any person or otherwise allow any person to access the Cient Portal using your Login Information. 

4.6. We may disable any Login Information or user access, whether chosen by you or allocated by us and terminate your access to the Client Portal at any time, if in our reasonable opinion you have failed to comply with any of these Terms, the Applicable Terms or reasonably acceptable use of our Client Portal.  These terms of use will nevertheless survive any such termination.  

4.7. You indemnify us, our affiliates, officers, employees and agents against all actions, claims and demands (including the cost of defending or settling any action, claim or demand) which may be instituted against us arising out of a failure by you or by any person using your Login Information (whether or not you have authorised that person to use your Login information) to comply with these Terms or the Applicable Terms.

4.8. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at compliance@fabledata.com.

5. Do not rely on information on these Websites

5.1. The content on our Websites is provided for general information only. It is not advice and you should not rely on it.  You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Websites.

5.2. Although we make reasonable efforts to update the information on our Websites, we make no representations, warranties or guarantees, whether express or implied, that the content on our Websites is accurate, complete or up to date.

6. We are not responsible for websites we link to

6.1. Where our Websites contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked sites or information you may obtain from them.

6.2. We have no control over the contents of those sites or resources.

7. User-generated content is not approved by us

7.1. These Websites may include information and materials uploaded by other users of the Websites, including to social media pages, video-sharing sites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our Websites do not represent our views or values.

8. Our responsibility for loss or damage suffered by you

8.1. We try to ensure that the Websites are available 24 hours a day but we will not be liable if for any reason the Websites are unavailable at any time or for any period. Access to the Websites may be suspended temporarily and without notice in circumstances of system failure, maintenance or repair or for reasons beyond our control.

8.2. We do not guarantee that our Websites will be secure from or free from computer viruses, worms, Trojan Horses and other such destructive features (Destructive Features) and accept no liability for any damage that may result from the transmission of any Destructive Feature via the Websites or via any files which are available for you to download from the Websites. You are responsible for implementing sufficient procedures (including anti-virus and other security checks) to satisfy your particular requirements for the ease safety and accuracy of your use and data input and output.

8.3. Save in respect of death or personal injury resulting from our negligence or fraud, neither we, nor any of our directors, board members, employees or other representatives will be liable for any loss you suffer including, without limitation, indirect or consequential loss, or any damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of or in connection with the use of these Websites.

8.4. If you are a supplier or customer of Fable Data, different limitations and exclusions of liability may apply and if so, these will be set out in the relevant terms and conditions between us.

9. Your further use of the Websites

9.1. You further agree not to use any Information on the Websites except to the extent necessary to enable you to use the Websites and the services provided through them.

9.2. You shall use the Websites only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Websites. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue on the Websites.

9.3. You shall not use the Websites in any immoral, illegal, malicious or technological harmful way. In particular you agree that you will not in any way damage, disable or impair the operation of the Websites, or attempt to gain unauthorised access to the Websites the server on which our Websites are stored or any server, computer or database connected to our Website. You must not attack our Websites via any form of hacking or spoofing or a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Websites will cease immediately

9.4. You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Websites or any services provided via, or in relation to, our Websites. This includes using (or permitting, authorising or attempting the use of):

9.5. You acknowledge and agree that we may disclose User Content and your personal information if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; or (c) protect the rights, property, or personal safety of Fable Data, our staff members and the public.

9.6. To the extent permitted by law, you indemnify and hold us and any of our officers, employees or agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of, or conduct on, the Websites and/or any breach of these Terms.

10. Data protection and Cookies

10.1. We may require basic information which identifies you as an individual, such as your name and email address, in order to provide you with information which you have requested. We will only use such personal information for the purposes of providing information which you have requested or for other related purposes as set out in our Privacy Policy.

10.2. The Websites use cookies and related technologies. For more details about the cookies we use and how to disable them, please refer to our Cookie Policy

11. File download

11.1. Certain files of Information may be available for download from the Websites. These files of Information are subject to these Terms.

12. Rules about linking to our Websites

12.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.You must not establish a link to our Websites in any website that is not owned by you.Our Websites must not be framed on any other Websites, nor may you create a link to any part of our Websites other than the home page.

12.2. We reserve the right to withdraw linking permission without notice.

13. Requests for permission

13.1. If you would like permission to reproduce Fable Data published content or if you have any queries concerning our Websites, please contact us by email at compliance@fabledata.com.

14. General

14.1. We accept no liability for any failure to comply with these Terms where such failure is due to circumstance beyond our reasonable control.

14.2. If we waive any rights available to us under these Terms on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

14.3. If any of these Terms are held to be invalid, unenforceable or illegal for any reason, the remaining Terms shall nevertheless continue in full force.

14.4. Except for in the case of fraud, these Terms constitute the entire agreement between you and us in relation to the subject matter.

14.5. These Terms are subject to the laws of England and Wales and to the exclusive jurisdiction of the courts of England and Wales.